Saitek's Mark Starret

I am the Product Marketing Manager for North America. I'm responsible for getting the messages out about our products, as well as being part of the team that develops new products.

The GM3200 is a performance mouse. This means it has extra features and better comfort and response than a normal mouse. Gamers, as well as digital artists, CAD professionals and anyone who uses and appreciates better quality and performance are our target consumers.

There are two main aspects to dpi. One is the speed at which the cursor moves. The other is how fast it reacts to initial movement. Higher DPI will trigger movement detection sooner.
Also, if you are playing a first person game at 1600 dpi, and go into sniper mode, the game lowers sensitivity. A quick click to 3200 dpi restores the speed for faster aiming.

The concept started more than a year ago after extensive design team work, research and consumer research.

Saitek maintains technical support by e-mail, telephone and user forums.

Saitek technical support telephone hours are 8 AM to Midnight ET Monday through Friday, and 8 AM to 8 PM ET Saturday and Sunday at 310 972-9930. In addition, technical support can be e-mailed at support@saitekusa.com. We also offer a message board which can be accessed through the website.

Saitek products are warranted for two year repair or replacement.

All our new products go through an extensive testing process including "torture testing" and test-to-failure of key components.

Can't comment on that right now :)

There are no specific care instructions. Cleaning with a damp cloth, avoiding cleaners or excessive moisture are all that is required. Much like any consumer electronics product.

The cord is a standard mouse cable. It does have gold-plated contacts, for better transmission.

It is in the mouse firmware, not controlled by PC software

Programming is via software. It uses our Saitek Smart Technology(SST) software, so it will be able to do very complex commands and macros.

The speed benefits all First Person shooters, especially those with zoom and sniper modes. In addition, you should get added precision in PhotoShop and CAD programs.

Two designs, a blue, and a red/orange lava look design.

Not at this time.

Mouse

2.5 Meters, with Velcro cable tie.

No comment at this time.

Currently, I'm working my way through Far-Cry. I've finished FEAR and Half-Life II and am looking forward to the sequels. I'm also a flight sim fanatic, flying Pacific Fighters and Lock-On. I'm also into Silent Hunter III. A few others I can't comment on as well :)

Absolutely. At home, I use an X52, Eclipse keyboard and PC Gaming Mouse. At the office, I use a gaming mouse, and am typing this on a Eclipse II. If you visited Saitek offices, you'd find we're gamers too.

Primarily Windows 98, 2000, XP and now Vista. A few Macs.

We do not yet have specifics on retail availability for the new products in Canada other than through the Toumori Catalog which is currently being printed. But as always, end users (even in Canada) can purchase through the Saitek store at www.saitekusa.com. We will know more on Canadian distribution over the coming month. Never fear - we won't forget you ... we love our loyal Canadian customers :-)